John D. Colombo, MD
This letter is written to express my applause for the staff of the ACS Diagnostics laboratory. We have been contracted with your Cardiac Laboratory for the last 14 months; and we could not have been more pleased.
It has been our experience that your CORE Monitoring device, and the reports your staff generate have helped to improve our patients’ cardiac outcomes. In particular, we appreciate that your Lab staff reviews each beat of each patient, each day. That provides us with the necessary confidence in trusting the accuracy of your reports. In fact, we have several patients with previously undisclosed cardiac issues that your staff and equipment discovered. These discoveries saved lives!
Please let your phone staff know that we regularly hear positive feedback from our patients, after they have called the ACSD lab seeking information. A friendly and supportive staff member is always a comfort to a worried cardiac patient.
Thank you and your dedicated staff and to the management group that must encourage the excellence we have experienced.